Almost every medical professional has a business website today but do they have the ability to provide a HIPAA-compliant account for their patients where they can interact with your practice, review their treatment plans, update account information, pay outstanding balances, schedule appointments, receive lab results, request refills or modify their appointment schedules?
This is where a Patient Portal comes in handy. It is fully integrated with a practice management system and can improve patient-to-office communication greatly with features that improve your workflow and allow your staff to focus more on patients, build better relationships and deliver better care.
“Patients recall only about 10% of the information imparted by physicians during an office visit, and about half of all patients don’t understand their treatment plan,” states Richard Nordstrom, chief executive officer for a health care communications consulting firm in Montclair, N.J. Read more