Frequently asked questions about this topic "Customer Account"

The money on your DocCheck customer account will be credited to your bank account filed about three weeks after quarter end.

This process is mostly automated, but in some cases might require some additional time. We appreciate your understanding here. Your money will be remitted in any case. A lump sum fee of EURO 0.50 is due per transaction.

In order to see your current DocCheck customer account balance and your filed bank details, please click here.

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At the end of each bMail you will find a “Donation Box”. For every bMail read you can donate € 0.18 to a charitable or non-for-profit organisation.

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